Beta Support

About the Role

Join our team working on one of the TOP-3 navigational apps focused on outsmarting traffic.

Our global Beta community includes approximately 40,000 volunteers worldwide who participate in testing pre-release versions of our application to help us continuously improve product quality. In this role, you will bridge the gap between our active Beta community, QA, and internal engineering teams.

Key Responsibilities

• Community Issue Tracking: Monitor and debug Beta community bug reports, feature suggestions, and forum posts.

• Release Management: Release Beta-staged application builds to the global volunteer community via Centercode.

• Triage & Reporting: Identify, analyze, and prioritize critical issues to track and report to internal development teams.

What We’re Looking For

• Language Skills: High-level, proficient English speaker with strong written and verbal communication skills using technical and testing terminology.

• Experience: 2+ years in Technical Support OR 1+ year in manual QA.

• Tooling: Familiarity with bug tracking systems and test management tools.

• Mindset: Task-oriented professional who can deliver quickly under tight schedules, adapt to changing requirements, and manage frequent shifts in priorities.

Nice to Have

• Experience with software QA methodologies and practices, specifically in the mobile domain (Android and iOS).

• Practical experience utilizing log files for issue debugging and root-cause analysis.

• Experience operating testing tools and analyzing test data.

• A good foundational understanding of client-server architecture.

What We Offer

• Global Team: Collaborative international environment with professionals across Warsaw, Kyiv, Tel Aviv, and New York.

• Office & Location: Comfortable office environment located in the center of Warsaw.

• Benefits Package: Competitive compensation, 20 paid vacation days, paid sick leave, flexible working hours, and medical insurance.

• Growth & Perks: English courses with native speakers, paid technical training, yoga classes, and international business trips