Beta Support / Manual Engineer

Join our team working on one of the top navigational apps focused on outsmarting traffic. Our community includes ∼20 thousand volunteers worldwide who participate in testing versions of the app, and helping to improve product quality.

Responsibilities:
1. Monitoring and debugging Beta community bug reports, suggestions and forum posts
2. Releasing Beta-staged versions to the community via Centercode
3. Identifying important and critical issues to track and report about to internal teams

Requirements:
– High level English speaker — be able to write and communicate verbally in proficient English, using technical and testing related terminology
– 1+ year in Technical Support or 1+ year in manual QA
– Familiarity with bug tracking systems and test management tools
– Task oriented — able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements

Bonus if You have: 
– Experience in software QA methodologies and practices with emphasis on the Mobile world (Android and iOS)
– Experience utilizing log files to debug and analyze issues
– Experience in operating test tools and conducting analysis of test data
– Good understanding of Client-Server architecture